Privacy policy

We collect personal information you give us, information collected automatically when you use our site, and information from partners who help us run our business.

Information you give us

• Contact details such as your name, email, phone number and shipping and billing addresses.
• Order details, including products, sizes, colors and delivery instructions.
• Account details such as your login email and saved preferences.
• Messages, photos and files you send to our support team.
• Financing applications you submit, which go directly to our financing partner.

Information collected automatically

• Device and browser details, IP address and approximate location.
• Pages viewed, products browsed, and how you arrived at our site.
• Cookie and similar identifiers, described in the cookies section below.

Payment card numbers are handled by our payment processor. We do not store full card numbers on our servers.

• To process, ship and support your orders, including freight scheduling and returns.
• To answer questions and provide warranty service.
• To send order updates and, if you opt in, marketing emails you can unsubscribe from at any time.
• To improve our products, website and customer service.
• To detect and prevent fraud and to keep our site secure.
• To comply with legal obligations.

We share personal information only as needed to run our business and as described here.

• Service providers such as payment processors, freight carriers, warehouses, email and hosting providers, who may use it only to provide services to us.
• Third-party payment providers when you choose to use an available payment service, subject to that provider's terms and privacy policy.
• Independent installers, only when you ask us to connect you with one.
• Advertising and analytics partners, through cookies, as described below.
• Authorities or other parties when required by law or to protect our rights, and a buyer or successor if our business is sold or merged.

We use cookies and similar technologies to keep you signed in, remember your cart, understand how our site is used and measure our advertising.

You can control cookies through your browser settings. Blocking some cookies may affect how the site works, such as your cart and account.

If you live in California, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) gives you the following rights. Residents of other states with similar laws have comparable rights, and we extend these choices to all US customers.

• Right to know and access the personal information we collect, use and share about you.
• Right to delete personal information we collected from you, subject to legal exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of your personal information.
• Right to limit the use of sensitive personal information. We do not use sensitive personal information for purposes that require this option.
• Right to non-discrimination. We will not deny service or charge different prices because you exercised your rights.

To make a request, use the privacy request form on this page or contact us. We verify your identity by matching the details you provide with our records. You may use an authorized agent, who must provide written permission from you. We respond within 45 days.

We do not sell personal information for money. Some advertising cookies on our site may count as selling or sharing personal information for cross-context behavioral advertising under California law.

You can opt out at any time by choosing Opt out of sale or sharing in the privacy request form below. We apply your choice to the email and browser you use to contact us.

We honor Global Privacy Control (GPC). If your browser sends a GPC signal, we treat it as a valid request to opt out of sale and sharing for that browser.

We do not knowingly sell or share the personal information of consumers under 16.

We keep personal information only as long as needed for the purposes described in this policy. Order and warranty records are kept for the length of your warranty plus the period required for tax and accounting. Marketing data is kept until you unsubscribe or ask us to delete it.

We use administrative, technical and physical safeguards, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

We may update this policy from time to time. We will post the new version here with a new updated date, and we will notify you of significant changes by email or with a notice on our site.

Questions about this policy or your information? Use our contact form or send a privacy request using the form on this page.

Phone: 551-400-9400.

Mail: Pergoset, 95 Industrial Street East Suite E, Clifton, NJ 07012.